Saturday, October 11, 2008

2008 NFPA Convention: CLEs and Personality Types

Thursday at the 2008 Annual Convention of the National Federation of Paralegal Associations, the attendees had the opportunity to enhance their knowledge through CLE seminars and National Federation of Paralegal Associations training. In the morning Coordinator and Future Board Member Training, Anita Haworth, RP, NFPA President, and Linda McGirr, Vice President and Director of Membership, guided attendees through the basics of being on the Board or being a Coordinator. Because the group was small, attendees had the opportunity to ask questions on the specific coordinator positions that they were considering.

On the CLE menu, a plethora of options were given to attendees. I attended Dr. Paula Gabier’s “Meeting Juror Expectations in the 21st Century,” a fantastic session dissecting the different generations that are eligible to serve on juries. Dr. Gabier and John Christopher, her co-presenter, noted that, when used properly, technology is not “slick” but a necessity to illustrate points at trial. In Brian Duffy’s “Profitability and Paralegal Utilization,” Duffy noted that, with the proper use of paralegals, law firms can reduce their costs by one-third while still providing high-quality legal services to clients. Michael West’s “Investigative Issues and Techniques” detailed what to look for when hiring an investigator to assist with cases. For example, there is a big difference between a retired police officer and a trained investigator, he said.

Thursday’s keynote speaker was Dr. Taibi Kahler, originator of the Process Therapy Model ™ and The Process Communication Model ®. He detailed the six different personality types and how to work with each. Some personalities, when under duress, self-flagellate, while others become self-righteous. Each personality type has its own needs, and knowing those needs is key to successfullly navigating the workplace.

1 comment:

  1. Thanks for sharing the highlights of the convention. I’m sorry I missed it! Brian Duffy’s presentation must have been particularly interesting. It seems like sometimes lawyers do not know how to use paralegals effectively. We really can save them money (not only because our rates are lower, but also because experienced paralegals can get the work done more efficiently). I really hope Duffy shares his presentation at lawyer conferences, too.

    I am glad I found your informative blog!

    -Judy

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